Frequently Asked Questions
Do your items need to be assembled?
Most of our products will need to be assembled.
For playground products, it is recommended that you obtain the services of a contractor with CPSI (Certified Playground Safety Inspector) certification to assist with installation and assembly. Some smaller playground items and site furnishings may come assembled but it is your responsibility to make the proper arrangements with a contractor for installation if necessary.
Across the Midwest, our partner company J. Oliver Construction LLC may be able to provide installation services. If you are interested in obtaining a quote for installation services, please contact us with the details of your project and a member of the sales team will contact you.
Do you offer a warranty on your products?
Our products are covered by a limited warranty. Please see our Warranty page for more information.
Where do I get detailed specifications for your products?
Please contact us directly if you need additional information or specifications on any of our products.
For general specifications, the following documents are available to review:
Playground Equipment - General Specifications
Zinc Powder Coating Information